Privacy Policy
Effective Date: April 6, 2026
At Xtralife Natural Products, we are dedicated to protecting your privacy. This policy explains our practices regarding the collection, use, and protection of your information.
1. Information We Collect
We collect personal information that you provide directly to us, including your name, email address, phone number, and physical address. This occurs when you fill out a contact form, interact with our chat widget, or make a purchase.
2. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze site traffic, personalize content, and improve your browsing experience. You can manage your cookie preferences through your browser settings, though disabling them may affect site functionality.
3. How Data is Used
We use your data to provide customer support, process orders, and send requested information about our natural products. For users who have opted into our SMS service, we use your phone number to send automated wellness updates and service notifications.
4. SMS Opt-In & Mobile Data Protection
Strict No-Sharing Policy: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Opt-In Details: Users provide consent to receive SMS by checking an explicit opt-in box on our website forms or initiating a request via our chat widget.
5. Data Security Practices
We implement industry-standard security measures, including encryption and secure socket layer (SSL) technology, to safeguard your data from unauthorized access, alteration, or disclosure. We limit access to your personal information to employees who require it to perform their duties.
6. User Rights (Unsubscribe & Update)
You have the right to access, update, or delete your personal information at any time. You may withdraw your consent for communications by:
- SMS: Replying "STOP" to any text message.
- Email: Clicking the "Unsubscribe" link in any email footer.
- Direct Request: Contacting us via the phone number below.
7. Contact Information
For questions regarding these practices, please contact us:
Xtralife Natural Products
1040 Palm Ave, Hialeah, FL
Phone: 786-899-1654
Email: [email protected]