Terms of Service
Effective Date: April 6, 2026
By using this website and providing your information to Xtralife Natural Products, you agree to the following terms and conditions.
1. Age Restriction (18+)
By using this site and enrolling in our messaging programs, you represent that you are at least 18 years of age. Our services and products are not intended for individuals under 18.
2. SMS Program Description & Use Cases
By opting in via our web forms or chat widget, you agree to receive automated customer care and service-related text messages from Xtralife Natural. Messaging use cases include: responding to your specific product inquiries, providing customer support, and following up on service requests initiated by you.
- Disclosures for Message/Data Rates: Message and data rates may apply from your mobile carrier.
- Instructions to Opt-Out: To stop receiving messages, text STOP to any message we send. You will receive one final text confirming your removal.
- Support Instructions: For help or more information, text HELP or contact our support team directly.
- Message Frequency: Message frequency varies based on your interactions and support needs.
- Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages.
3. Support Contact Information
If you require assistance or have questions regarding these terms, please contact us at:
Xtralife Natural Products
1040 Palm Ave, Hialeah, FL
Phone: 786-899-1654
Email: [email protected]
4. Privacy Policy Integration
Your use of our SMS program is also governed by our Privacy Policy. For a detailed breakdown of how we protect your information and our "No Sharing" mobile data policy, please visit our Privacy Policy here.
5. Product Disclaimer
Information on this site is provided for informational purposes and is not a substitute for professional medical advice. Our natural products (Collagen, Biotin, Magnesium) are not intended to diagnose, treat, or cure any disease.